Shipping & Delivery Policy

Last Updated: May 17, 2025

AapaniSHOPPY partners with vendors and logistics providers to deliver products across India. This policy outlines our shipping and delivery terms.

1. Delivery Coverage

We deliver across India, covering 200+ cities including Tier-2 and Tier-3 towns.
Delivery availability depends on the vendor's serviceable area and the delivery partner's coverage.
PIN code serviceability can be checked on the product page before placing an order.

Location	Estimated Delivery
Metro Cities (Delhi, Mumbai, Bangalore, etc.)	2–4 business days
Tier-2 Cities (Ahmedabad, Surat, Jaipur, etc.)	3–5 business days
Tier-3 & Rural Areas	5–8 business days

Note: Delivery timelines are estimates and may vary due to weather, festivals, or unforeseen circumstances.

Free shipping on orders above ₹499.
For orders below ₹499, a flat shipping fee of ₹40–₹70 may apply depending on location.
Some heavy or bulky items may have additional shipping charges (displayed on product page).
Shipping charges are non-refundable unless the return is due to our error.

Once your order is shipped, you will receive a tracking ID via SMS and in-app notification.
Track your order in real-time from "My Orders" section in the app.
Order statuses: Placed → Confirmed → Shipped → Out for Delivery → Delivered.

Our delivery partner will attempt delivery up to 2 times.
If delivery fails after 2 attempts, the order will be returned to the vendor.
For prepaid orders, refund will be processed after the product is received back by the vendor.
Please ensure someone is available at the delivery address during business hours.

Orders may be undeliverable due to:

If you receive a damaged package, do NOT accept the delivery. Refuse it at the doorstep.
If you notice damage after opening, report within 48 hours with photos.
We will arrange a free replacement or full refund.

For shipping-related queries: